customer
Device Manufacturer
Keeping connected to warrantied equipment after the sale allows efficient service to be provided. Customers demand predictive maintenance and proactive support from manufacturers to keep their machines running safely and optimally.
Secure
Dedication to security assures safe operations and protected data in every connection.
Customer-Centric
Committed to delivering exceptional experiences across all customer interactions.
Expertise
Extensive industry knowledge delivers tailored solutions for complex challenges.
device Manufacturer
Truck rolls cost time and money
Equipment today is being monitored and maintained well beyond the manufacturing plant. Providing ongoing troubleshooting and maintenance for critical equipment is expected by customers. With remotely connected equipment Device Manufacturers can provide a high level of service and support without having to physically travel to each piece of equipment.
Device Manufacturer
Connected devices allow OEMs to realize new revenue streams
Equipment is now being sold “as a service” where previously they were only generating revenue upon the initial hardware purchase. OEMs partner with Solve Networks to enable this new business model. Providing a reliable and secure connection allows usage statistics and operational data to be reported from the equipment manufacturer to their customers.