Making Sure Data Doesn’t Go Down the Drain: Delta Fountains
How Solve Helped Keep Smart Fountains Above Water
Delta Fountains builds automated water features for places like parks, public spaces, and golf courses. What looks simple on the surface is actually a pretty complex system behind the scenes: pumps, valves, lighting controls, sensors, and automation software keeping everything running.
Those systems can all be monitored remotely, which means they need a reliable internet connection. Early on, Delta typically handled the installation while the customer arranged the connectivity. That meant each project involved its own process for selecting a carrier, choosing a plan, sourcing a SIM card, and activating service once the system was installed.
Depending on the situation, that extra coordination sometimes slowed down the final step of bringing the system online.
Where Connectivity Became the Bottleneck
Delta’s systems rely on automation platforms that manage remote controllers and PLC equipment. Those systems coordinate pumps, valves, filtration equipment, lighting, and sensors so everything works together as a single system.
But in order to monitor and control that equipment remotely, the system has to be connected.
Sometimes customers ordered the wrong type of service. Sometimes they picked a carrier that didn’t have good coverage where the installation was located. Other times the process of getting an account set up and activated simply took longer than expected.
Delta’s team kept seeing the same pattern: the hardware was ready, the system was installed, but the connectivity piece still needed to be sorted out. Rather than become a cellular provider themselves, they found another way to handle it.
A Better Way Than Guessing the Right Carrier
Delta was introduced to Solve Networks through AWC, a Siemens automation partner.
Solve offered a simple way to remove the guesswork from connectivity. Instead of every customer choosing a carrier and plan on their own, Solve provided a Multi-Network SIM that can connect across major U.S. carriers. That meant the system could attach to whichever network had the strongest signal at the site.
From there, the process became much more straightforward.
When Delta installs a system, the customer is referred to Solve. Solve handles the onboarding, provisions the SIM card, and delivers the service needed to get the system connected. Once the SIM is installed, the system comes online and starts communicating.
No carrier shopping. No trying to figure out which plan to order. No waiting weeks for service activation.
The whole process—from the first conversation to having the system connected—typically takes about two weeks.
One Small Change Solved a Recurring Problem
The biggest benefit wasn’t a new piece of technology. It was removing a step that kept slowing projects down.
Instead of every customer solving connectivity differently, there’s now a process that works the same way every time.
Delta can move from installation to operation without waiting on carrier logistics, and their customers get a system that connects the way it’s supposed to from day one.
The Network Doing the Quiet Work
When someone walks past one of Delta’s fountains, they see the water, the lighting, and the design. What they don’t see is the control system behind it—or the network connection that allows that system to be monitored and managed remotely.
But without that connection, none of the automation works the way it should.
With Solve handling connectivity, Delta can focus on what they do best: building and delivering the systems themselves. And once the water turns on, everything behind it flows the way it should too.
